Business Analyst

Experience

Manager, Digital Advisory

Industry: Business Consulting and Services

Jan 2024 - Present

• Team Leadership

• Needs Assessment

• Strategic Planning

• Advisory Services

• Technology Adoption

• Project Management

• Implementation Oversight

• Stakeholder Communication

• Presentation Skills

• Cross-functional Collaboration

• Knowledge Sharing

• Performance Measurement

• Market Research

Invited Lecturer

Industry: Higher Education

Mar 2022 - Present

• Lecturer and Curator of Data Analytics, Data Visualization and Business Analytics for Bachelor students.

• Developing and delivering course materials, including lectures, assignments, and exams

• Preparing lesson plans and instructional materials to engage students in active learning

• Providing individualized feedback and support to students to help them improve their understanding and performance

• Facilitating group discussions and activities to encourage collaboration and critical thinking

• Advising and mentoring students on academic and career-related matters

• Staying current with developments in their field and incorporating new knowledge and techniques into teaching.

Senior Business Analyst

Industry: Business Consulting and Services

Jan 2023 - Dec 2023

• Analyzing and documenting business processes and workflows

• Identifying and defining business requirements for software applications and systems

• Developing and executing test plans and scripts to ensure software meets business requirements

• Collaborating with business and IT teams to design, develop, and implement new software applications and systems

• Conducting research and analysis to identify industry trends and best practices

• Providing guidance and support to junior business analysts and other team members

• Communicating project status, risks, and issues to stakeholders and management

• Developing and maintaining project documentation, including business cases, project plans, and status reports.

• Designing, developing and maintaining business intelligence solutions and data models

• Identifying and gathering data from various sources and systems

• Developing and delivering reports, dashboards, and visualizations to inform business decisions

• Analyzing data to identify patterns, trends, and insights that can inform business strategy

• Collaborating with business stakeholders to understand their data needs and translate them into actionable insights

• Identifying and analyzing business processes that can be automated using RPA technology

• Collaborating with business stakeholders to understand their process requirements and identify areas for improvement

• Developing business cases and ROI analyses to support RPA projects

• Creating detailed process documentation and use cases for RPA solutions

• Collaborating with RPA developers to design and implement RPA solutions that meet business requirements

• Conducting user acceptance testing and quality assurance to ensure RPA solutions meet business requirements

• Providing guidance and support to business stakeholders on RPA technology and its applications

• Keeping up to date with developments in RPA technology and best practices.

Senior BI Analyst

Industry: Business Consulting and Services

Jan 2022 - 2022

• Creating dashboards and reports using MS Power BI;

• Work with agile methodology;

• Optimize Statistical Efficiency and Quality;

• Using statistical methods to get a big-picture view of data;

• Creating visualizations and dashboards to help the company interpret and make decisions;

• Manage the process description process and interview;

• Solve process robotics tasks using RPA tools;

• Work with BPMN tools

Head of Data Analytics Department / Business Analyst

Industry: Undisclosed

Sep 2019 - Dec 2021

• Managing Data analytics Team

• Sales and business effectiveness analyses

• Developing Data Analytics Strategies

• Identify Data sourcing

• Managing the data analytics budgeting

• Collaborate with the other departments

Manager of Data Analytics Department

Industry: Undisclosed

Nov 2014 - Sep 2019

• Managing the data analytics team (include: hiring, training, and mentoring team members to ensure they have the necessary skills to deliver high-quality insights).

• Setting the data analytics strategy

• Defining metrics and KPIs

• Identifying data sources and ensuring data quality

• Developing analytical models

• Communicating insights to stakeholders (clearly communication with stakeholders in a way that is understandable and actionable)

• Staying up-to-date with data analytics trends

• Collaborating with other departments (such as marketing, finance, operations …)

• Developing and maintaining project documentation, including business cases, project plans, and status reports.

• Participate in Company's Budgeting process

• Conducting research and analysis to identify industry trends and best practices

Project Manager

Industry: Non-Profit Organizations

Dec 2012 - Nov 2016

• Project planning

• Resource allocation

• Budget management

• Risk management

• Monitoring and reporting

• Quality assurance

• Change management

• Team management

Economics Lecturer

Industry: Non-Profit Organizations

Oct 2014 - Dec 2014

• Create lectures about Macroeconomics

• Comparison the theory with country's examples;

• Make quizzes and check-up of students learning process;

• Evaluate learning process and reporting;

Production and Operations Department Manager in Sales

Industry: Undisclosed

May 2014 - Aug 2014

• Communication different culture stakeholders;

• Sales;

• Negotiation;

• Relationship with buyers and sellers;

• Presentation;

• Reporting