Sales Representative & Account Manager

Professional Summary

Candidate has a rich and diverse background in sales and social media marketing, spanning several years and involving interaction with international clients, particularly from the UK and the US. In their role at a software development company, the candidate was responsible for selling IT services to American clients. They managed lead generation through various channels including email, chats, and outgoing calls, demonstrating strong skills in communication and client relationship management. Their duties included answering incoming calls from international clients, primarily from the UK, which required a high level of professionalism and an ability to understand and address client needs effectively. The candidate's expertise in follow-ups and maintaining client relationships ensured sustained client engagement and satisfaction. Transitioning to a role as a Social Media Marketing Specialist in the education industry, the candidate applied their sales skills to the digital marketing realm.