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TALENT-67627
Saad
Business Development Manager
UAE
Seniority
Senior
Language skills
Arabic C2, English B2
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Skills
Industry
Professional Summary
Candidate is a Business Development Manager with over 7 years of experience in e-commerce, mobile applications, and service-based sales, specializing in startup growth. Successfully scaled startups and optimized operations in on-demand delivery and food tech sectors. Proficient in using HubSpot and Salesforce, excelling in relationship management, sales outreach, and team leadership. With a proven track record in driving B2C and B2B growth, expanding merchant networks, streamlining on-boarding processes, and optimizing client acquisition strategies across the MENA region. Focused on consultative sales and building strategic partnerships, leveraging technical expertise to provide tailored solutions that meet client needs and drive revenue growth.
Video of Talent
Portfolio
Education
Arab Academy for Science Technology and Maritime Transport / BBA in Business, Management, Marketing, and Related Support Services
2012 - 2016
DM Arts Academy / Diploma, Digital MarketingDiploma, Digital Marketing
2019 - 2019
Certifications and Trainings
Experience
Account Executive - MENA
Industry: Technology, Information and Internet
Oct 2024 - Present
Technical Sales Account Manager
Industry: IT Services and IT Consulting
Jul 2023 - Sep 2024
Conducted thorough assessments to understand the technical requirements and challenges of potential clients.
Used a consultative approach to sales by offering tailored solutions that addressed the specific needs and objectives of each client.
Established and nurtured strong relationships with clients through regular communication, trust-building, and personalized interactions.
Provided ongoing support and guidance to clients throughout the sales process and beyond, ensuring their needs were met and issues were promptly addressed.
Managed client accounts and ensured customer satisfaction through proactive engagement, regular check-ins, and responsiveness to client inquiries and requests.
Identified opportunities for up-selling or cross-selling additional products or services to existing clients based on their evolving needs and objectives.
Gathered feedback from clients to understand their experiences, preferences, and areas for improvement, and relayed this information to relevant internal teams for action.
Met or exceeded sales targets and objectives by effectively leveraging technical expertise and building strong client relationships to drive revenue growth.
E-commerce Consultant
Industry: Undisclosed
Nov 2023 - Jan 2024
Consulted with clients on marketing strategies, including SEO, paid ads, email, and social media marketing.
Recommended website redesigns or development to align with client goals.
Planned and executed online campaigns to boost brand and product awareness.
Sr. Business Development Manager
Industry: Undisclosed
May 2023 - Oct 2023
Established the Business Development team, managing all recruitment activities.
Conducted hiring to ensure qualified candidates were selected for key departments.
Led on-boarding for the Business Development team and supported other divisions.
Created the company profile, curating content and design to reflect its identity.
Contracted over five delivery companies to improve service efficiency.
Secured 30+ vendor contracts in the first month, showcasing negotiation skills.
Tested the website and app, providing feedback for improvements.
Held meetings with development partners to align on features and deadlines.
Designed an Excel-based CRM system to track team activities.
Created detailed spreadsheets to monitor attendance, performance, vendors, and sales.
Business development Manager - POS
Industry: Technology, Information and Internet
Jan 2021 - Jun 2023
Exceeded sales goals by an average of 17% each quarter in 2021.
Provided ongoing client support through regular communication and visits to maintain strong relationships.
Created a robust pipeline and improved the closing rate by 11% within the first six months.
Managed daily sales activities to meet targets through profitable client relationships.
Collaborated with Sales, Marketing, and Operations teams to successfully onboard new clients while coordinating with the finance team to ensure prompt collections and prevent overdue payments.
Sales Account Manager
Industry: Technology, Information and Internet
Jan 2018 - Feb 2020
Implemented an efficient sales funnel, directly increasing sales by 30% in 2018.
Negotiated contracts and closed agreements to maximize mutual interest.
Conducted a range of new business meetings to deliver qualified sales leads.
Identified gaps and opportunities in marketing support, providing actionable recommendations.
Prepared and delivered presentations and demonstrations to prospective clients.
Business Development Associate
Industry: Software Development
Dec 2017 - Oct 2019
Conducted outreach to potential leads to establish rapport and arrange meetings.
Supported customers throughout the sales journey and continued into account management.
Updated the CRM with daily pipeline information.
Developed new accounts and expanded existing ones.
Shared insights on competitors' activities and market trends.
Sales & Customer Services Agent
Industry: Telecommunications
Sep 2016 - Nov 2017
Activation Agent
Industry: Tobacco Manufacturing
Apr 2013 - Sep 2015
