Are you an A+ Series startup? Get first talent FREE OF CHARGE! Check if you qualify →
Hire as Freelancer
11 €
/hour
Not available
or
Hire as Employee
1690 €
/month
$
€
TALENT-66200
Teka
Account Manager/Client Success Manager
Georgia
Seniority
Middle
Language skills
English C1
Hire employees directly using our Employer Of Record & Payroll tool:
- Recruitment fee, talent's one month salary
- EOR €199/month
Skills
Industry
Professional Summary
Candidate is a Strategic Account and Project Manager with 5+ years of experience in client relationship management and project leadership. Skilled in facilitating collaboration, problem-solving, and delivering successful projects. As an IT Project Manager at Scandiweb, candidate led cross-functional teams and managed onboarding processes. In a previous role as Strategic Account Manager, built relationships with top E-commerce brands like Puma and Land Rover, driving growth through data analysis and strategic planning. Experienced in digital marketing, team management, and sustainable fashion as the Founder & CEO of Xbags. Holds certifications in UX Writing, Agile Scrum, and Business Analysis.
Video of Talent
Portfolio
Education
Tbilisi State University / Bachelor's degree, Economics
2018 - 2022
Certifications and Trainings
UX Writing in Communication Technologies - PEA LLC
Professional Scrum Master™ I (PSM I) - Scrum org
Sales Accreditation - Adobe Commerce
Google Analytics 4 (GA4) - Google
Business Analysis Fundamentals - Master of Project Academy
Graphic Design Certification - WeDesign Edu
Experience
IT Project Manager
Industry: IT Services and IT Consulting
May 2024 - Present
Lead cross-functional teams in planning, executing, and delivering complex IT projects aligned with strategic goals.
Serve as on-boarding project manager for all new company projects, ensuring smooth transitions and clear initial communication.
Communicate progress, milestones, and risks to stakeholders, senior management, clients, and team members through effective reporting.
Report on project metrics for other PMs, providing insights and tracking performance accurately.
Deliver projects on time and within budget, boosting client satisfaction and driving further business opportunities.
Strategic Account Manager
Industry: IT Services and IT Consulting
Sep 2022 - May 2024
Built strategic partnerships with e-commerce brands like Puma, Land Rover, and Jaguar to drive collaboration and revenue growth.
Analyzed data and market trends to guide decisions and ensure client success.
Monitored KPIs, identified issues, and optimized team processes for efficiency.
Collaborated with development and marketing teams, aligning efforts with overall goals for comprehensive client success.
Created strategic roadmaps to align client goals with financial objectives for steady growth.
Delivered industry expertise that exceeded client expectations and promoted sustainability.
Event Manager
Industry: Events Services
Sep 2022 - Present
Organized a premier eCommerce event series, bringing together industry leaders, innovators, and experts.
Curated discussions on pioneering trends, strategies, and technologies in online retail while managing event logistics to ensure a successful and impactful experience for all attendees.
Marketing Manager
Industry: Graphic Design
Jun 2021 - Sep 2022
Led digital marketing campaigns for diverse clients, driving brand visibility, lead generation, and ROI.
Collaborated with the CEO to plan and implement process improvements.
Participated in recruiting processes.
Managed a high-performing marketing team, fostering creativity and data-driven strategies.
Developed and executed digital marketing strategies (SEO, PPC, branding, UI/UX design, email marketing) for clients.
Cultivated client relationships and stayed updated on industry trends.
Founder/CEO
Industry: Fashion
May 2020 - Present
Founded and led a sustainable fashion brand, revamping bags with eco-friendly materials.
Oversaw manufacturing processes to ensure quality and sustainability.
Managed marketing campaigns to promote the brand and raise awareness of sustainable fashion.
