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TALENT-66180
Davit
Account Manager/Client Success Manager
Georgia
Seniority
Middle
Language skills
English C1
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Skills
Industry
Professional Summary
Candidate is a skilled professional with a diverse background in account management, business development, and customer service, with experience spanning industries such as telematics and education. Successfully managed a large client portfolio, provided business consultancy and support to partners, and assisted in the acquisition of complementary products. With expertise in B2B sales, conducted market research, identified business opportunities, and delivered tailored solutions to clients. Leadership experience includes managing teams, providing training, and collaborating with cross-functional teams to enhance customer satisfaction.
Video of Talent
Portfolio
Education
Caucasus University / Bachelor of International Relations
Sept 2018 - Jul 2022
Certifications and Trainings
Experience
Partner Success Manager
Industry: Software Development
Sep 2023 – Aug 2024
Conducted market research for assigned regions
Delivered on-boarding sessions to new B2B partners
Supported partners' business growth with market research
Business Development Executive
Industry: Non-profit Organization
Sep 2022 – Jun 2023
Built the sales pipeline for Central and Eastern Europe
Led pre-sale negotiations with potential B2B clients
Collaborated with marketing to identify trends and raise awareness
Customer Excellence Senior Officer
Industry: Non-profit Organization
Mar 2022 – Sep 2022
Trained and managed the customer service team
Participated in recruitment and on-boarded new team members
Applied feedback to improve team efficiency
Customer Excellence Officer
Industry: Non-profit Organization
Aug 2021 – Mar 2022
Provided high-quality customer service to internal and external clients
Assisted in preparing educational projects
Managed customer complaints
Administrator
Industry: Hospitality
Jul 2021 – Aug 2021
Managed housekeeping and reservations
Handled administrative tasks
Sales Agent
Industry: Consulting
Jul 2019 – Oct 2019
Contacted leads via phone for sales
Researched the American healthcare market
Security Officer
Industry: Security Services
Jul 2018 – Jul 2019
Provided security at assigned locations
Communicated with ambassadors and high-profile officials
Insurance Agent
Industry: Insurance
Jun 2016 – Sep 2016
Collected leads for personal pipeline
Led negotiations with B2C customers
