Customer Service Representative & Virtual Assistant

Professional Summary

Candidate has almost three years of experience in customer service, with a strong focus on bringing in new clients and maintaining ongoing projects. Their role involves facilitating seamless communication between the tech team and clients, ensuring that both parties are aligned on project goals and progress. They are adept at arranging calls and meetings to foster clear and effective communication. The candidate has worked with clients from the tech industry across various regions, including the USA, the EU, and Russia. Although their primary language for business communication is English, they also have proficiency in German, which they use occasionally. Their expertise extends to utilizing professional platforms such as LinkedIn, Upwork, and other job platforms to connect with potential clients and expand their professional network. This combination of customer service skills, project management capabilities, and international experience makes the candidate a valuable asset in client relations and project coordination within the tech industry.