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TALENT-62705

Giorgi

Sales Representative

Georgia

Seniority

Middle

Language skills

English B1, German C1, Russian

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Skills

Customer Support Sales B2B B2C

Industry

Advertising Services Software & IT Services IT Services and IT Consulting Real Estate Hardware & Networking Telecommunications Business Consulting and Services Outsourcing/Offshoring

Professional Summary

Candidate has extensive education and work experience in Germany, having studied and worked for several call centers and agencies there. Career continued in Georgia, targeting the German and Austrian markets in roles such as online marketing and cold calling. Sales and marketing experience spans both B2B and B2C environments, particularly in online marketing and insurance. Several CRM systems and calling tools, including Zendesk, YourCall, and Sound, have been effectively used to obtain leads. In an online marketing agency role, telephone sales of analysis, websites, advertising, social media services, and short videos were managed. New customer acquisition through phone, LinkedIn, and mailings was also handled, alongside the sales of training courses, SEO analysis, and online websites. Additional experience includes customer service for OTTO shipping services and complaint handling for Funke Medien GmbH. Extensive sales experience includes outbound and inbound sales for Vodafone, 1&1, O2, Deutsche Telekom, Ergo Direkt, and Deutsche Glassfaser. Responsibilities involved tariff changes, product sales, customer data matching, and customer retention. In the insurance, finance, and real estate sectors, sales and consulting services were provided, showcasing versatility and effectiveness across various sales environments.

Video of Talent

Portfolio

Education

The Technical University of Dortmund / Department of Mechanical Engineering, Enrolled for Master in Logistics

Apr 2013 - Jul 2018


University Bochum / Master in International Management

Mar 2009 - Oct 2012


State University of Tsereteli / Master of Economics

2001 - 2006


St. Ninos School (Central School)

1990 - 2001

Certifications and Trainings

German course at the student council in Bochum

Apr 2008 - Feb 2009


German course at the community college Schweinfurt

Aug 2007 - Feb 2008

Experience

Marketing Consulting

Industry: Undisclosed

Mar 2024 - Present




Telephone Sales

Industry: Advertising Services

Sep 2023 - Nov 2023


  • Acquisition of new customers via phone, LinkedIn, mailings

  • Qualifying new customers

  • Telephone preparation of prospects

  • Planning, as well as pre- and post-processing of appointments




Data Management

Industry: Undisclosed

May 2023 - Sep 2023


  • Data Maintenance for Online Shops




Telephone Sales

Industry: Undisclosed

May 2023 - Aug 2023


  • Sales of Online Websites




Customer Support

Industry: IT Services and IT Consulting

Feb 2023 - Apr 2023


  • Telephone and Email Customer Support

  • Project Management

  • Handling Online Marketing Matters




Back Office

Industry: Real Estate

Nov 2022 - Jan 2023


  • Office Tasks

  • Telephone and Email Customer Support

  • Experience with Zendesk, Lexoffice, Asana, and Lodgify

  • Coordination of Internal Company Activities




Telephone Sales

Industry: Undisclosed

Jun 2022 - Oct 2022


  • Sales of Sales Training by Markus Kempf (Sales Trainer) and Membership to Markus Kempf Academy (Sales Trainer)

  • Credit Allocation from Clearco Community to Online Shops




Telephone Sales

Industry: Undisclosed

Apr 2022 - May 2022


  • Sales of SEO Analysis to Medium-Sized Companies




Telephone Sales and Customer Service

Industry: Outsourcing and Offshoring Consulting

Apr 2021 - Mar 2022


  • Sales of OTTO Shipping Services, Outbound

  • Customer Service for OTTO Services, Inbound

  • Handling Complaints for Funke Medien GmbH, Inbound




Telephone Sales

Industry: Telecommunications

Feb 2021 - Mar 2021


  • Vodafone Plan Upselling, Outbound




Call Center Agent

Industry: Telecommunications

Feb 2019 - Feb 2021


  • 1&1 Plan Changes, Sales of 1&1 Products, Inbound

  • Personal Plan Advisor, Sales of 1&1 Products, Inbound

  • Data Reconciliation of O2 Customers, Outbound

  • Customer Retention O2, Outbound




Call Center Agent

Industry: Telecommunications

Jul 2018 - Jan 2019


  • Deutsche Telekom, Project Voice Mail, Inbound

  • Ergo and Deutsche Telekom, Sales - Ergo Safe Home, Outbound

  • Ergo Direkt, Sales - Dental Supplementary Insurance, Outbound




Call Center Agent

Industry: Telecommunications

Nov 2017 - Jun 2018


  • Contact Center Agent for the project Deutsche Glasfaser.




Call Center Agent

Industry: Telecommunications

Oct 2016 - Oct 2017



  • Call Center Agent Inbound, Customer Service and Sales Of Deutsche Telekom products




Online Marketing internship

Industry: Undisclosed

Apr 2017 - Jul 2017


  • Webdesign in Wordpress

  • Search Engine Optimization (SEO)

  • Producing web content

Projects

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