Customer Service Representative

Professional Summary

Candidate has over 5 years of experience in customer support, with a primary focus on serving German-speaking customers. Initially handling inquiries in English, the candidate transitioned to roles where German was the primary language. Holding a university degree in German has significantly contributed to proficiency in the language. Throughout the career, the candidate has been responsible for managing customer inquiries via phone, chat, and email. Consistently maintaining high levels of customer satisfaction, the candidate has been diligent in keeping thorough records of all customer interactions. The ability to effectively communicate in both English and German, combined with dedication to customer service, has made the candidate a valuable asset in previous roles. Educational background and extensive experience have equipped the candidate with the skills necessary to excel in customer support positions.