Customer Service Representative

Professional Summary

Candidate has five years of experience in customer support, with a primary focus on serving German-speaking customers. They initially handled inquiries in English before transitioning to roles where German was the primary language. They hold a university degree in German, which has significantly contributed to their proficiency in the language. Throughout their career, the candidate has been responsible for managing customer inquiries via phone, chat, and email. They have consistently worked to maintain high levels of customer satisfaction and have been diligent in keeping thorough records of all customer interactions. Their ability to effectively communicate in both English and German, combined with their dedication to customer service, has made them a valuable asset in their previous roles. Their educational background and extensive experience have equipped them with the skills necessary to excel in customer support positions.