Customer Service Representative

Professional Summary

Candidate has five years of experience in customer service, primarily focusing on roles that require proficiency in the German language. They have worked at Booking.com, e-commerce platforms, and a flight project, handling calls, emails, and chats in German. Currently, the candidate is employed at an outsourcing and offshoring consulting company, where they provide customer service in both German and English. They have experience serving as a German-speaking and a bilingual German and English-speaking customer service representative. Previously, they worked at an IT services and consulting company as a German-speaking travel support agent. Throughout their career, the candidate has also held positions as a customer support agent and a call center agent, showcasing their versatility and adaptability in various customer service roles.