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TALENT-62554
Archil
Customer Service Representative
Georgia
Seniority
Middle
Language skills
English B2, German B2
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- EOR €199/month
Skills
Industry
Professional Summary
Candidate currently works as a German and English-speaking customer service representative at an outsourcing/offshoring consulting company. In this role, they deliver exceptional support, ensuring customer satisfaction and contributing to the platform's overall success by providing a positive and memorable customer experience. They studied in Germany for 1.5 years as a Retail Merchant Trainee, where they were responsible for various activities in sales, purchasing, warehousing, and customer service. Their training included advising customers professionally, conducting sales pitches, presenting goods, and maintaining the store's appearance. This background has equipped them with a comprehensive understanding of customer service and retail operations.
Video of Talent
Portfolio
Education
Ilia State University / Bachelor's degree, Business Administration and Management, General
2015 - 2023
Vocational School Anckelmannstrasse / A Retail Merchant Trainee, Sales, Distribution, and Marketing Operations, General
Aug 2020 - Jan 2022
117 Public School
2003 - 2015
Certifications and Trainings
Experience
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
Jun 2022 - Present
The customer service work involves delivering exceptional support, ensuring customer satisfaction, and contributing to the overall success of the platform by providing a positive and memorable experience for customers.