Business Analyst

Experience

Senior Business Process Analyst / JSC “Silknet”

Oct 2012 - Present

• Creating, developing and optimizing organization’s business processes, instructions and standards by considering International best practices in telecom industry;

• Assessment of business processes upon request, analyzing the issues; collect data by conducting workshops with business teams/stakeholders to understand business requirements; analyze information to identify solution and design improved/automated processes;

• Documenting and modeling business processes or review and map existing ones, mostly using visual diagrams in the form of cross functional business process models, as well as other related documents;

• Working closely with the IT department to implement business process in a company’s software system; collating feedback and review documented business processes with business teams/stakeholders and update documents based on feedback received;

• Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations;

IT transformation project since 2017, in addition to above-mentioned responsibilities:

• Participate in selecting potential vendors, attending presentations from candidates, discussing pros and cons in focus groups;

• Work closely with international consultants to standardize and transform business processes considering best practices in the field;

• Present and negotiate requirements with vendor representatives;

• Participate in project implementation phase to ensure the fulfilment of requirements;

• Prioritize critical issues and identify optimal resolution of disputes

Specialist - At Reports’ Monitoring Group / JSC “Silknet” 

Feb 2012 - Oct 2012

• Monitoring reports of the meetings arranged throughout the company; as well as controlling completing level of assigned tasks on the meetings;

• Making statistics of assigned tasks throughout the company – percentage of overdue tasks, number of assigned tasks by departments;

• Giving feedbacks to assistants making meeting Reports; As well as making meeting reports myself

Manager-Accountant / Theatre “Nabadi” 

Jan 2010 – Jan 2012

• Managed accounts payable, prepared journal entries, set up and maintained accounts, processed payments and prepared reports for management. 

• Preparing financial records and statements; 

• As well as combining managers duties like managing theater’s performances – Meeting guests, organizing performance dates

Project Coordinator / “EthicFinance” E.v

Oct 2009 – Oct 2010

Ethicfinance e.V is an consulting company mainly operating on consultations with small business owners.

• Directly responsible for acquiring new business opportunities in alignment with companies business development goals. 

• Directly responsible for leading several projects at once. 

• Created and managed project time line, reports and deliverable within deadlines. 

• Key qualifications for this job were - Time management, pro-activity, multitasking

Purchasing Analyst / Ltd “AutoDaba”

Sep 2008 – Sep 2009

• Main duties for this job was evaluating procurement needs, planning purchases, implementing effective procurement methods, supporting the management, and reducing costs

• Analyzed sales data to forecast inventory needs; 

• Analyzed monthly PO expenditures and provide cost savings recommendations to management;

• Generated purchasing reports with PO values to perform cost analysis (i.e. budgetary vs. actual cost);

• Implementing program "1C enterprises" within the company