WordPress Developer

Experience

Webmaster (Wordpress Developer) / American University of Armenia

Jan 2024 - Present

Yerevan, Armenia

WordPress Developer / GeoBizOps.com

Tampa, FL

Jan 2023 - Present

• Administered plugins to add features and tools and extend functionality of website.

• Generated WordPress themes enable change of layout and provide design choices for website.

• Restored deleted pages functionality to recover data and content for clients.

• Developed and executed additional features and functionality to easily manage content.

• Studied performance of live website to gauge impact on users and perception of brand.

• Designed and directed back-end of website to integrate server, application and database, enabling functionality for users.

• Performed automatic backups to servers to preserve important information.

• Added built-in blogging to enable writing, editing and producing fresh and consistent content on website.

• Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage.

• Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website.

• Managed deadlines to deliver finalised functional and aesthetic materials on time.

• Consulted with clients to understand project limitations and constraints.

• Assembled approved base designs to guide development of more complex computerised models.

• Troubleshot content issues to detect bugs and errors, providing timely solutions.

• Created website architecture to implement structure and enhance usability.

Content Publisher & WordPress Developer / Hennessey Digital

Jun 2022 - Dec 2022

North Hollywood, CA

• Maintained and updated several client websites.

• Conducted website traffic audit and performance monitoring.

• Integrated plugins and themes for scalability and improved user experience.

• Published SEO-related content.

• Proactively participated in meetings and helped create new practices.

• Consistently met my short and long-term targets.

WordPress Developer / First Outsourcing Company

Jan 2022 - Dec 2022

Yerevan, Armenia

• Administered plugins to add features and tools and extend functionality of website.

• Generated WordPress themes enable change of layout and provide design choices for website.

• Restored deleted pages functionality to recover data and content for clients.

• Developed and executed additional features and functionality to easily manage content.

• Studied performance of live website to gauge impact on users and perception of brand.

• Designed and directed back-end of website to integrate server, application and database, enabling functionality for users.

• Performed automatic backups to servers to preserve important information.

• Added built-in blogging to enable writing, editing and producing fresh and consistent content on website.

• Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage.

• Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website.

• Managed deadlines to deliver finalised functional and aesthetic materials on time.

• Consulted with clients to understand project limitations and constraints.

• Assembled approved base designs to guide development of more complex computerised models.

• Troubleshot content issues to detect bugs and errors, providing timely solutions.

• Created website architecture to implement structure and enhance usability

WordPress Developer / Alena Solutions

Sep 2021 - Jan 2022

Yerevan, Armenia

• Administered plugins to add features and tools and extend functionality of website.

• Generated WordPress themes enable change of layout and provide design choices for website.

• Restored deleted pages functionality to recover data and content for clients.

• Developed and executed additional features and functionality to easily manage content.

• Studied performance of live website to gauge impact on users and perception of brand.

• Designed and directed back-end of website to integrate server, application and database, enabling functionality for users.

• Performed automatic backups to servers to preserve important information.

• Added built-in blogging to enable writing, editing and producing fresh and consistent content on website.

• Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage.

• Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website.

• Managed deadlines to deliver finalised functional and aesthetic materials on time.

• Consulted with clients to understand project limitations and constraints.

• Assembled approved base designs to guide development of more complex computerised models.

• Troubleshot content issues to detect bugs and errors, providing timely solutions.

• Created website architecture to implement structure and enhance usability.

WordPress Developer / ItHire

Aug 2019 - Sep 2021

Yerevan, Armenia

• Administered plugins to add features and tools and extend functionality of website.

• Generated WordPress themes enable change of layout and provide design choices for website.

• Restored deleted pages functionality to recover data and content for clients.

• Developed and executed additional features and functionality to easily manage content.

• Studied performance of live website to gauge impact on users and perception of brand.

• Designed and directed back-end of website to integrate server, application and database, enabling functionality for users.

• Performed automatic backups to servers to preserve important information.

• Added built-in blogging to enable writing, editing and producing fresh and consistent content on website.

• Conducted website performance tests to optimise speed, data transfer velocity and network bandwidth usage.

• Installed scheduling of posts capability to allow clients to determine timeline of delivering content on website.

• Managed deadlines to deliver finalised functional and aesthetic materials on time.

• Consulted with clients to understand project limitations and constraints.

• Assembled approved base designs to guide development of more complex computerised models.

• Troubleshot content issues to detect bugs and errors, providing timely solutions.

• Created website architecture to implement structure and enhance usability.

Service Desk Specialist / DIGITAIN

May 2018 - Feb 2019

Yerevan, Armenia

• Managed troubleshooting and problem-solving of disaster recovery solutions under extremely tight deadlines.

• Followed up on resolved tickets, conducting surveys to gather feedback and uncover service desk inefficiencies.

• Designed and perfected data recovery strategies to manage unexpected data loss or theft.

• Helped customers set up new systems, applications and software.

• Reviewed current processes and successfully identified improvement opportunities.

• Provided clear and concise step-by-step technical support to guide clients.

• Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.

• Improved customer support by proactively responding immediately to virtual platform queries.

Sales and Service Specialist / MTS Armenia

Apr 2016 - May 2018

Yerevan, Armenia

• Followed up with customers to offer additional support and check resolution satisfaction.

• Practised upsell and cross-sell promotions to gain leads and increase profits.

• Informed customers of promotions and special offers to increase sales and revenue.

• Demonstrated courtesy, respect and patience in dealing with customers to comply with company policies and procedures.

• Reviewed existing accounts to generate or follow through sales leads, targeting wider audience.

Credit Agent / Kamurj UCO CJSC

Jun 2011 - Apr 2016

Yerevan, Armenia

• Provided expert information and advice on general financial topics.

• Prioritized client debt repayments by ensuring high-interest and short-term loans were paid first.

• Conducted in-depth research into client finances through credit checks and client consultations.

• Offered expert and effective advice on financial situation improvements based on account analysis.

• Ensured clients were able to meet their debt obligations using Host Access Systems.

• Avoided bankruptcy through the prudent management of client assets, debts and income.

• Successfully obtained favourable payment agreements with creditors through clever negotiation techniques.

• Calculated debt and funds available to plan payment methods and estimate time for debt liquidation.