Project Manager

Experience

Project Manager / Appello

Jun 2021 ‐ Present

• Acting as a Project Manager, Product Owner, Scrum Master

• Work with a Design team to create a product POC

• Provide an estimation and roadmap to the clients

• Working with a Dev team on a daily basis with an agile approach to deliver the product.

• Sprint Management

• Perform a weekly basis calls with a customers, understanding the business requirements and transfer it to a technical team.

• Finding a better solutions for a technical issue that client can face during a development of the product.

• Tracking and managing Developers performance on daily and weekly basis

• Preparing a documentation for the handover after project closure.

• Constantly checking the QA process of the product and compare it with an initial design and customer requirements

Lead Project Portfolio Manager / adjarabet.com

Aug 2020 ‐ Present

• Approving the scope of works, the plan and the target for each project. Achieving stated project objectives with Gaming Department.

• Setting clear and attainable project objectives. Giving direction and support to project team.

• Providing project reports to the required standard and deadlines. Assisting with contractual correspondence.

• Establishing, tracking, and maintaining project schedules. Tracking project health and deliverables using appropriate tools. Assessing project issues and then developing solutions.

• Planning the project budget accordingly with Finance dept. on quarterly basis. Assembling and coordinating project staff.

Casino Product Owner / Betvili 

Aug 2021 ‐ Dec 2021

Tbilisi, Georgia

• Manage Casino Products – Slots, Poker, P2P Games

• Setup the communication with Game Providers/Vendors

• Setup the integration process with Game providers/Platforms

• Manage the integration team and setup the targets.

• Manage Affiliate Management Team.

• Analyzing the market and competitors product.

• Work closely with a business stakeholders and global product teams.

• Develop department procedures and keep them up to date.

• Build the backlogs and roadmaps for upcoming project and priorities.

• Analyze the user behavior and work with a team to deliver better casino experience to customers

• Define the vision of the product and communicate if to the business stakeholders

Service Desk Coordinator & IT Dept Leader / SICPA

Oct 2012 ‐ Aug 2020 

• Provide 1st and 2nd level support to customer on hardware and software for SICPA solutions (team of 24 technician)

• Complete Incident, Problem and Change request management analysis and reporting

• Keep abreast of changes in the standards, technologies or methodologies carry out administrative functions

• Risk assessment and risk management Plan tram trainings

• Review assignments for accuracy and quality Delegate responsibilities

• Coordinate application of software releases Develop and execute company policies

• Attend meetings, trainings or seminars Manage department budget planning

• Work with other departments for improvement process

• IT Project management locally and regionally

• Agile and Waterfall type of projects management and implementation across the region.

IT Manager / British American Tobacco

Apr 2008 ‐ Sep 2012

• Managing IT Services in Caucasus

• Developing and Maintaining DRP (Disaster Recovery Plan) a& BCP (business Continuity Plan) across the Caucasus including performing BCP scenario checks on monthly basis

• IT Security management

• Regional budget management for 3 counties 

• Incident, problems and change request management 

• Asset management

• Following IT Services and Security procedures and performing a full check on yearly basis 

• Following backup procedure properly and performing monthly check of tapes as per DRP/BCP Plan Contribution to global projects and driving them across the Caucasus

• Managing small and medium complexity local end market projects and supporting project into support teams

• Managing Local project portfolio

• Managing relationship with internal and external stakeholders

Service Desk Manager / BP - British Petroleum

Mar 2006 ‐ Apr 2008 

IT Service coordinator and resolver group leader in BP Georgia, managing 400+ users across Georgia, Budget Management, Managing IT Incident Management system, developing and maintaining Disaster Recovery Plan and Business Continuity Plan. Regional IT Project manager. Managing local and regional project as a project manager, scrum master, tester team manager. Performing agile and waterfall type projects.

Service Center Manager / UGT

Mar 2001 ‐ Apr 2006