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TALENT-148
Giorgi
Business Analyst
Georgia
Seniority
Senior
Language skills
English B2
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Skills
Industry
Professional Summary
Candidate is a highly skilled and strategic IT executive with over 10 years of technical experience. Their expertise spans various aspects of the development code, and they possess a keen ability to identify and address design problems. A notable feature of their professional background is their emphasis on customer care and providing excellent service. In terms of project management, the candidate has a proven track record of independently managing projects to completion. They exhibit leadership qualities, having led teams of Customer Technologists and driven group initiatives. With moderate to advanced technical experience in a technical environment, the candidate serves as an escalation point for Customer Technologists and other team members. Superior analytical, problem-solving, and troubleshooting skills further contribute to their effectiveness in addressing complex technical challenges. The candidate's qualifications extend to cross-functional team leadership, resource management, and project planning. They bring awareness of programming concepts and internet-based applications. Additionally, their experience in Database Management, including MySQL and MS SQL, adds a layer of expertise in handling data-related aspects. Their awareness of Customs Regulations, Export Controls, and Trade compliance reflects a broader understanding of the regulatory landscape and its implications for IT operations. Moreover, their experience with the integration of SAP and ERP platforms adds a valuable dimension to their skill set.
Video of Talent
Portfolio
Education
International Black Sea University / Doctor of Philosophy (Ph.D.), Computer | Information Technology Administration and Management
2014 - 2017
International Black Sea University / Master's degree, Computer | Information Technology Administration and Management
2012 - 2014
International Black Sea University / Bachelor's degree, Computer | Information Technology Administration and Management
2008 - 2012
Certifications and Trainings
Experience
Thomson Reuters Corporation
5 years 2 mos
Principal Customer Technologist
Apr 2021 ‐ Present
Senior Software Analyst
Nov 2018 - Apr 2021
Experience in executing project from implementation phase to the final one.
Have experience in various integrations with brokers
Release owner for Export product.
Working as TAM (technical account manager) for one of the biggest clients with various products. Located in US, DE, NL. With different customs agencies. (AES, AGS, ATLAS, Chief, SAGITTA)
As a part of TAM role actively testing new releases in an isolated environment.
Experience in Salesforce, service desk system
Giving introduction presentations to new starters, brownbag.
Leading connectivity team on features
Certified in multiple Global Classification, Export, ISF, Global Trade Content products.
Reviewing resolution of new hires and giving appropriate training if needed.
Working on documentation for connectivity products for EU countries
Performing configuration audits as risk analysis for each release.
PM for successfully implemented government connectivity projects: NCTS; ATLAS 2.4; AES
Supporting multiple clients
Experienced with mapping customs files so we can follow the standard
Working as Configuration Owner for Export system
Documenting changes for Implementation clients
Integration Point
10 yrs 6 mos
Charlotte, North Carolina Area
Senior Analyst - Client Delivery (Software Analyst)
Jan 2018 - Present
Global Software Analyst
Jul 2013 - Present
Project Manager, Business Analyst / EuropeBet (Betsson Group)
Aug 2012 ‐ Jun 2013
Was working on documentation for current products as Backgammon.
Meeting with clients
Creating documentation for business objectives
Summarization of deadlines and tasks
Testing product
Taking responsibility for the result
Was leading a small group of 7 programmers.
Was working on Backgammon tournament
Betshop - Online Shopping System with Virtual Game Money
Warehouse and Shop (Like 1c)
TexasHoldem (client, back)
Sicbo documentation
betpoint.com
PokerBet
IT Manager / National Bank of Georgia
Dec 2011 ‐ Aug 2012
Implemented moneymuseum.nbg.gov.ge based on business needs
VoIP administrator
Maintain current IT projects.
IT staff / International Black Sea University
Sep 2010 - Dec 2011
