IT Business Analyst

Experience

Senior Business Analyst / Exadel

Full-time

Aug 2021 - Mar 2023

Tbilisi, Georgia

I work for Mercer, company that provides metrics and calculations for climate change. Company consists of several cross-functional teams. I work with the team that deals with the core functionality of the system.

My duties and responsibilities as a Senior Business Analyst are:

• Stakeholder management

• Creating Roadmaps, MVP and user journey maps

• Drawing BPMNs and UMLs to describe the business processes.

• Writing user stories (Jira) and documentation (Confluence).

• Using INVEST methodology for user stories architecture. Gherkin and verification list methodology for acceptance criteria.

• Holding & attending different scrum ceremonies with team and customers

• Participating and helping stakeholders in UAT processes

Business Analyst / EPAM Systems

Full-time

Jun 2020 - Jun 2021

Tbilisi, Georgia

Epam Upskills (E-Learning platform for teams, organizations and individuals)

My duties and responsibilities as a Senior Business Analyst:

• Conduct meetings with stakeholders

• Shaping Vision and Product Roadmap

• Creating MVP and user journey maps

• Business Process Mapping

• Drawing sequence and action UML diagrams using LucidChart.

• Writing user stories (Jira)

• Using INVEST methodology for user stories architecture. Gerkin and verification list methodology for acceptance criteria.

• Writing documentation for Restful APIs. 

• Creating Mock-ups and Prototypes (Balsamiq, MarvelApp)

• Holding Attending different scrum ceremonies with team and customers

• Updating documentation (Confluence)

• Writing SQL queries for generation analytical reports using SQLite.

• Participating and helping stakeholders in UAT processes

Senior Business Analyst | IT Project Manager / Smart Logic

Full-time

Mar 2017 - Oct 2021

Tbilisi, Georgia

Smart Logic is a LEPL operating under the Justice Ministry of Georgia. OIS (Offender Information system) was the name of the project I was in charge of. It represented the IT Governance of SPS (Special Penitentiary System). The Project was held by the EU. OIS consists of different modules that exchanged data with each other via Web Services.

My duties and responsibilities in the project were:

• Conduct meetings with SPS (Special Penitentiary System)

• Analysing business needs

• Shaping Vision and Product Roadmap

• Creating MVP and user journey maps

• Writing Business Requirement Document (functional &non-functional Requirements)

• Business Process Mapping

• Drawing UML diagrams (Draw.io, LucidChart)

• Writing user stories (Jira)-Using INVEST methodology for user stories architecture. Gerkin methodology for acceptance criteria.

• Writing documentation for Restful APIs.

• Creating Mock-ups and Prototypes (Balsamiq, MarvelApp)

• Holding&attending different scrum ceremonies with team and customers

• Updating documentation (Confluence)

• Writing SQL queries for generation analytical reports (Sqlite) 

• Participating and helping stakeholders in UAT processes.

Head of the IT Department / Transparency International Georgia

Full-time

Aug 2013 - Feb 2017

Web pages of Transparency International Georgia are used to analyze public registry, governmental procurement, and political donations. Web pages have strong analytical tools to detect possible corruption and fraud in the above-mentioned fields. These web pages are widely used by media representatives, analysts and researchers.

My duties and responsibilities:

• Conduct meetings with stakeholders

• Analysing business needs

• Writing Business Requirement Document (functional &non-functional Requirements)

• Roadmap and MVP

• Business Process Mapping

• Drawing sequence and action UML diagrams using LucidChart

• Creating Mock-ups and Prototypes (Balsamiq, MarvelApp)

• Holding status update meetings with team and customers

• Writing User Stories ( Jira)

• Creating and Updating documentation (Confluence)

• Managing Cyber Security Team, IT infrastructure Team, IT support, and IT development Teams. (All of them were outsourced to different companies, my duty was to manage and monitor them)

• Writing reports via SQL queries and MS Power BI

• Conducting UAT

IT Department, Application Support Specialist / TBC Bank, Georgia 

Feb 2012 - Jun 2013

Main responsibilities:

• Monitoring and managing the work of business analytics group and software developers; 

• Managing databases (databases of clients, deposits, collaterals, staff, bank2000, loan management system etc.);

• Taking part in implementation of new software programs (BANK2000 (bank’s main system), LMS (Loan Module), Internet Banking etc.)

Volunteer / European Voluntary Service (EVS) 

Sep 2011 - Feb 2012

Main responsibilities:

• Volunteer at the children house “Caritas” in Sopot and Gdansk, Poland

• Giving art lectures and painting classes to children, organizing events for them, being involved with different projects.

Invited Consultant at the Department of Informatics / The Parliament of Georgia

Nov 2007 - Dec 2008

Main responsibilities:

• Creating and editing programming script in Visual Studio’s C# language and managing databases (SQL)

Software Developer / Integrated Business Solutions IBS

Feb 2007 - Oct 2007

Main responsibilities:

• Editing “1C” (business software), making additional tools and creating Georgian version of the program