Why Gegidze?
Gegidze - Business consulting and full stack services.
Everything that you need to grow and sustain your business. End-to-end digital solutions for Startups & SMEs.
We are transforming Georgia and the Caucasus region into the new tech hub.
Our services: HR Tech, Design, Legal, Finance & Tax and Sales & Marketing
Since 2017, we have delivered success to the leading Startups and SMBs across 16 countries worldwide.
Success in Numbers:
• 100+ remote teams built
• 200+ projects accomplished
• $ 50M+ earned for our customers
At our agency, with 6 locations in Tbilisi, Yerevan, Berlin, Dublin, Warsaw and Tallinn, we work with great passion daily to build and innovate great brands.
About the role
Currently, we are looking for a German-speaking Sales Assistant to join a dedicated service provider specializing in facilitating barrier-free bathroom renovations for individuals with caregiving needs. The role involves assisting with client communications, managing sales inquiries, coordinating with insurance companies and construction teams, and ensuring smooth project execution. Focused mainly on Berlin, the company helps clients secure subsidies for bathroom renovations, offering efficient solutions through a network of over 100 qualified tradespeople.
We are looking for a German-speaking Sales Assistant to manage lead orders, coordinate with clients, craftsmen, and insurance providers, and ensure seamless communication. This role includes handling initial phone contact, following up on appointments, and maintaining accurate records in the CRM system.
30 hours availability in a week.
Your duties
As a German-speaking Sales Assistant, you will be responsible for:
- Managing lead orders and cancellations with various lead sources.
- Entering new leads into the CRM system and processing canceled leads.
- Handling initial phone contact and providing continued support for care-dependent clients.
- Following up on appointments, offers, and confirmations with clients, craftsmen, care insurance providers, and property management companies.
- Sending offers documentation to stakeholders and uploading/managing incoming documents.
- Managing client, partner, and stakeholder communication via phone, email, and WhatsApp, ensuring all communication is documented in the CRM.
- Maintaining master data for craftsmen, care insurance providers, and property managers.
- Handling complaints and escalating when necessary to ensure timely resolution.
- Providing training and support on the internal app used by craftsmen for offer/invoice creation.
- Coordinating construction approvals and final inspections with relevant parties.
- Issuing invoices to care insurance funds, clients, and craftsmen, ensuring accurate and timely billing.
Requirements
- At least 1 year of experience in administrative, customer service, or similar roles.
- Knowledge of tools like ERP, HRMS, Sales, ATS, and CRM systems, Salesforce preferable.
- Strong communication skills, with the ability to effectively interact with elderly clients.
- English language Beginner (A1) is a must.
- German Language Advance (C1) is a must
Benefits
Join us
If that sounds just like you, simply apply with your CV: talent@gegidze.com or press the button “Apply Now.”
Our hiring process:
After you hit the button “Apply Now” and upload the resume, our HR team will review your profile.
If the skills and experiences mentioned in your resume match the requirements, you will have:
1. Quick introduction call with our HR team
2. Technical/soft skill interview with client
3. Introduction call with the end client
After receiving positive feedback from the client we will circulate the job offer to you.
Wish you good luck and hope to see you in our incredible team of top digital talents!
